perflit.shop (NUKKAD SELECTION)
1. What is perflit.shop?
perflit.shop (NUKKAD SELECTION) is an online clothing store based in Surat, Gujarat. We offer stylish and comfortable clothing for everyday wear and different occasions.
2. How can I place an order?
Select the product you want to purchase, choose the available size or variant, add it to your cart, and proceed to checkout. Enter your correct shipping and contact details and complete the payment.
3. What payment methods do you accept?
We accept the payment methods displayed and available at checkout. Available payment options may vary depending on your location and the payment service providers supported by our store.
4. Do you offer Cash on Delivery (COD)?
If COD is available for your location and order, the option will be displayed during checkout. COD availability may vary depending on the delivery location and other applicable conditions.
5. How long does delivery take?
Orders are generally processed within 1–3 business days.
After dispatch, delivery generally takes 3–7 business days, depending on your location and the courier service.
Delivery times are estimates and may vary due to courier delays, holidays, weather, or other circumstances.
6. How can I track my order?
Once your order has been dispatched, tracking information may be shared with you through email, SMS, WhatsApp, or another available communication method.
You can use the tracking information to check your shipment status.
7. Can I cancel my order?
Yes, you can contact us as soon as possible to request cancellation.
Email: help.perflit@outlook.com
Phone: 6356842031
Cancellation may not be possible once your order has been dispatched or processed for fulfillment.
8. Do you accept returns?
Yes. Eligible products can generally be returned within 7 days from the date of delivery, subject to our Return & Refund Policy.
Products must generally be unused, unworn, unwashed, and have their original tags attached.
Please refer to our Return & Refund Policy for complete details.
9. Can I exchange a product for another size?
Yes, size exchanges may be available within 7 days of delivery, subject to product condition and availability of the requested size.
The product must be unused, unworn, unwashed, and have its original tags attached.
10. What if I receive a damaged or wrong product?
If you receive a wrong, damaged, or defective product, please contact us within 48 hours of delivery.
Please provide your order number and clear photographs or videos showing the issue.
Email: help.perflit@outlook.com
Phone: 6356842031
After verification, we will provide an appropriate resolution.
11. When will I receive my refund?
Once an approved return is received and inspected, the applicable refund will be processed.
The time required for the refund to appear in your account may depend on your bank or payment provider.
12. Do I have to pay return shipping charges?
For customer-initiated returns, such as a change of mind or ordering the wrong size, applicable return shipping charges may be borne by the customer.
If the return is due to our error, such as receiving a wrong, defective, or damaged product, we will provide an appropriate resolution subject to verification.
13. Can I change my shipping address after placing an order?
Please contact us as soon as possible if you need to change your shipping address.
Once an order has been dispatched, changing the delivery address may not be possible.
14. What happens if I provide the wrong address?
Customers are responsible for providing accurate delivery information.
If an order cannot be delivered because of an incorrect or incomplete address, additional shipping charges may apply for re-delivery, subject to applicable conditions.
15. Are all products available for return?
No. Certain products may be marked as Final Sale or Non-Returnable.
Products that have been worn, washed, altered, damaged, or returned without original tags may also be ineligible for return.
Please check the product listing and our Return & Refund Policy before ordering.
16. Do you ship across India?
Yes, we provide shipping within India, subject to courier service availability for the delivery location.
Some remote or restricted locations may have different delivery timelines or service availability.
17. Do you offer international shipping?
Unless specifically mentioned on our website, our standard shipping service is currently intended for deliveries within India.
18. How can I contact NUKKAD SELECTION?
You can contact us using the following details:
Business Name: perflit.shop (NUKKAD SELECTION)
Managed By: Raj Amitbhai Gohel
Phone: 6356842031
Email: help.perflit@outlook.com
Address:
203 Building, BLD NO-B-4, Om Township VI-05,
Kholvad Pasodara Road, Pasodra Patiya,
Surat, Gujarat – 395013, India.
19. Where can I find your store policies?
You can find our policies on the website:
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Privacy Policy
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Return & Refund Policy
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Shipping Policy
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Terms of Service
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Legal Notice
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Contact Us
If you have a question that is not answered here, please contact our customer-support team.